Privacy policy

Privacy Policy

Brand Lumiere

We at Brand Lumiere (“Company”) prioritize the safety and security of our Users (“Clients,” “You,” and “Your”) private information. This Privacy Policy outlines the information we collect and how we safeguard it from unauthorized access. We strongly encourage you to carefully review this policy before engaging with our services.

By using our services, you acknowledge and agree to the terms of this Privacy Policy and our Terms and Conditions. For further information or to address any questions, please contact our online specialists using the information provided on our Website.

We adhere to applicable U.S. data protection regulations and the General Data Protection Regulation (GDPR) when collecting and processing personal data.

Age Restrictions

Our services are intended for individuals aged 18 and older. Users under 18 are prohibited from using our Website and services. If we discover that a user is underage, we will promptly delete their information. We are not responsible for any unauthorized use of our services by minors.

Parental Consent

If you discover your child under 18 is using our Website, please notify us immediately. We will take action to block access from your IP address and affiliated websites.

Information Collection

Our Privacy Policy is a binding agreement between you and Brand Lumiere, ensuring the protection of your shared data. By registering, you consent to our Privacy Policy and Terms and Conditions. We safeguard your account information according to the outlined guidelines.

To effectively utilize our services, you must agree to the following:

• Allow us to track your Website activity.
• Permit us to collect statistics regarding your preferred services.
• Consent to our use of your personal information to enhance Website security and productivity.

Your acceptance of this Privacy Policy establishes a legal foundation for our interactions and provides the necessary authority for information collection.

Contact Form Information

When communicating with us or making changes to your account, you must provide the following:

• Your name
• A valid email address
• Phone number
• Your website (optional)

Additional details may be requested depending on the specific services you seek. Providing more comprehensive information can enhance our ability to assist you effectively.

Geolocation

We utilize your geographical location to optimize the order processing and payment experience. Enabling location services allows us to offer personalized promotions, payment options, and targeted advertisements tailored to your specific needs.

Technical Data

We collect the following technical information:

• IP address and device name
• Browser name and device operating system
• Session times and dates
• Website activities
• Age and gender (optional)

Data Management and Updates

You have the ability to access and modify your stored personal information. To update or delete your data, you can:

• Edit your personal information directly.
• Request the deletion or partial extension of your personal information.
• Contact our Support Team for assistance.
• Manage your email notification subscriptions.

Please note that unsubscribing from marketing emails does not prevent communication with our Management for non-marketing purposes.

Personal Information Use and Disclosure

We utilize your personal information exclusively for the purposes outlined in this Privacy Policy and never share it with third parties. This practice aligns with legal requirements.

Only you have the authority to modify your information, with the exception of our Support Team, who may verify your age and the legitimacy of your Website activity.

We leverage your personal information to deliver targeted marketing offers aligned with your preferences. We utilize analytics tools to enhance our Customer Service and Website functionality, without compromising your personal identification.

Your geographical location enables our marketing partners to display relevant, location-specific advertisements on our Website.

We use your contact information solely for communication with our Support Team and never share it for marketing purposes.

Online Meeting Recordings

When you initiate contact through our contact forms or schedule consultations, you consent to potential online meetings. These meetings serve to address inquiries, provide information about our services, and facilitate effective communication.

By consenting to our Privacy Policy, you explicitly agree to the audio and/or video recording of these sessions. This consent encompasses the entire meeting, including interactions and shared materials.

You retain the right to revoke your consent for recording at any time by notifying us. We will promptly cease recording and respect your preferences.

We utilize recordings for the following purposes:

• Training and staff development
• Quality assurance
• Information preservation
• Customer support improvements

Recordings will not be used or disclosed for any other purposes without your explicit consent or as required by law.

Personal Information Protection

We employ HTTPS/TLS encryption to safeguard your personal information, ensuring 100% data protection against unauthorized transfer or theft.

We are not responsible for security breaches caused by your actions or those of our service providers.

Data Retention

We retain personal data only for the duration necessary to fulfill the intended purposes. In some cases, legal requirements may mandate longer storage periods. In such instances, we store data solely for legal compliance and delete it upon the expiration of the retention period.

Your Rights

As a data subject, you have various rights regarding your personal data. To exercise these rights, please submit your request via email or post to the address specified in the bottom section of this Policy, clearly identifying yourself.

• Right to Acknowledgement and Access: You have the right to confirm whether we process your personal data and to access a copy of this data.
• Right to Correction: You have the right to request corrections for any inaccurate personal data.
• Right to Deletion: You may request the deletion of your personal data under certain conditions.
• Right to Limitation of Processing: You may request a restriction on data processing under specific circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transfer it to another controller.  
  1. advicemagic.com

  advicemagic.com
• Right to Object: You have the right to object to the processing of your personal data for specific reasons.
• Right to Automated Decisions: You have the right not to be subject to solely automated decisions that have legal effects or significantly impact you.
• Right to Revoke Consent: You may revoke your consent to data processing at any time.
• Right to Appeal to a Supervisory Authority: You have the right to appeal to a supervisory authority if you believe the processing of your personal data is unlawful.

Additional State-Specific Rights

If you reside in California, Virginia, Colorado, or Utah, you may have additional rights regarding your personal data. Please refer to the relevant state laws for more information.

California Online Privacy Protection Act (CalOPPA)

We comply with the California Online Privacy Protection Act (CalOPPA), which requires commercial websites to post a privacy policy.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and its requirements for protecting children’s privacy online.

Fair Information Practices

We follow the Fair Information Practices Principles, which form the foundation of privacy law in the United States.

Data Breach Notification

In the event of a data breach, we will notify users within 7 business days.

Individual Redress Principle

Individuals have the right to pursue legal remedies against data collectors and processors who fail to comply with the law.

Additional State-Specific Notices

For residents of California, Virginia, Colorado, and Utah, please refer to the specific state laws regarding your data privacy rights.